Sacramental preparation
We (and by that I mean, Lisa) are preparing Sarah for First Holy Communion. Since there are some differences in the details of how the sacrament is celebrated between the New Rite and the Old, Lisa wanted to get instructional books that had the correct details. This proved to be a much tougher job than either of us anticipated. Over a month and a half before Sarah's First Holy Communion was scheduled, Lisa ordered the books from a location online that had just the right materials.
Weeks went by and the books never arrived. A little investigation revealed that our credit card hadn't been charged, either. Since we'd received no contact from the site where Lisa placed the order, she called their customer service. Turns out they had copied our credit card information incorrectly and besides that, the books were out of stock.
Fortunately, I managed to figure out where the books were published and discovered that the Canadian publisher, St. Francis Books has a website. We ordered the books directly from them, and they arrived this past week. The books are quite good, and we still have time to prepare Sarah for her First Confession (a prerequisite for First Holy Communion).